Customer Testimonials
Good communication. Easy and smooth out of state transaction. Financing and deal worked out before coming to the dealership. Flew in got picked up at the airport by Donald then went to the dealership to pay down payment and finish paperwork then was on my way with my truck. Straightforward and professional throughout the process.
They gave me a great deal but wouldn't let me exchange the tires But they did let me take my running boards off and my tonneau cover off
Britton was great! Second car I bought from him. Service is excellent, too! I plan on buying my next car from Britton and Bob Steele!
Terrible and unprofessional dont do business here.
Overall having been to more than one GM let alone Chevrolet dealership and while the sales experience is one thing, service is where you learn if they care after the sale. I did not purchase my Chevy Silverado EV from Bob Steele but the service team has been outstanding after several visits both warranty and general alignment, tire rotation needs. Specifically working with Chloe in the service area who is very knowledgeable about the EV process and requirements more than anyone else so far. I always get a smile, solid communication through the appointment that I typically wait for and ... Read More Google - Nov 9, 2026
My 2021 C-8 Corvette has only 3600 miles. I thought it was ridiculous to try and push the fuel injector service and then note on my service record that I declined such service.
They were helpful kind worked hard to get me in my new truck best buying experience I have ever had with a dealership in any state
Friendly and professional Talyia was a very nice and professional sales person and answered all my questions and offered me water while I was going through the finance portion of the sale.
Entire dealership team made my purchase an easy and pleasant experience. They were low pressure and straightforward
Best experience I had buying a vehicle Fast friendly service and everyone was easy to work with
Highly recommended 10 out of 10
⭐ 1 Star — Disappointed in the Lack of Accountability and Transparency
I’m writing this review because I believe honesty, integrity, and accountability should be the foundation of any reputable dealership.
We brought our 2022 Chevrolet Colorado to Bob Steele Chevrolet because of a serious brake failure. We trusted their service department to properly diagnose and repair the issue.
On October 27, we received the initial repair recommendations, which included replacing the brake vacuum pump, performing a fuel service/inspection, and removing the valve cover to inspect for possible internal engine damage.
**There was no mention of a radiator problem.
The dealership also performed ... Read More Google - Nov 4, 2026
Donald and financial officer were amazing. Donald took his time and explained everything while test driving the vehicle and after the purchase. The dealership is so much better then the one in Melbourne. I completely enjoyed the service and no pressure attitude that was given. Thank you so much for an enjoyable experience
Very attentive and accommodating. Uncharacteristically sincere and honest for salespeople. I would buy from them again.
Good first impression, pleasant experience, easy process! Thank you all. Would recommend others to buy here.
Easy and efficient! I loved my experience at Bob Steel, Tommy and Jason were amazing and made sure I had and got everything I needed!
Excellent customer service! The guys were great to deal with! Will return for another Chevy in 3 years
Tommy was receptive, competent and willing to work with us. Julian was phenomenal as was Gustavo. No pressure, just facts
Fixing your car or truck can be very costly snd stressful. Always wondering if you are being told the right thing or stressing about upsells can be a lot. I just went through a lot with my truck and I have to come on here and express gratitude for my experience. Jacob was my sales tech and he did a great job getting me through everything. He was great with dealing with my frustrations of the situation and helped me with updates the whole through. So I can honestly say I feel safe bringing my Chevy Silverado here for everything ... Read More Google - Oct 26, 2026
Third Vehicle purchased from this dealer!So far so good. Will go there first for next purchase.
Brought my 2026 Silverado in for warranty work. Issue was diagnosed, parts ordered and I was told to bring the truck back on Thursday evening, drop it off, and the work would be completed the following day. On Thursday I was told the technician is backed up and I could pick up my truck the middle of the following week. I use this truck daily for my business. Will take my business elsewhere and suggest you do the same...
the folks were honest and very helpful. word word word word word word word word word,
By far the best dealership I’ve ever been to! I would highly recommend to anyone!!
After three visits since July, my oil leak is finally fixed—after three months of dealing with it.
I was stranded with nowhere to stay because I moved from Florida to Georgia and was back only for a visit. Communication from the service department was virtually nonexistent; almost every update was initiated by me. After my car was driven at least 600 miles while low on oil due to their incomplete repairs, I asked them to inspect the engine for potential damage. Instead of taking accountability, they asked for $6,000 just to check for damage their own work may have caused.
To ... Read More Google - Oct 16, 2026
It was painless. But wish there was more time to closely review documents before signing. However he explained but rushed it appeared but Mr. Sanchez and Thalia, was plesant to work with.
Neither myself nor any friends or family will be back to this dealership. Had my car for 2 weeks and charged me $1,000 and I picked it up in the same condition I dropped it off. They tried to tell me that my 2014 original radio to my car was a 2015 and they wouldn’t work on it anymore unless I paid another $1,000 to replace it with the “correct” part number. They blame it on the GM tech line, but after calling the GM tech line, they stated they go with what Bob Steele says. Talked to Starling in Titusville and they told ... Read More Google - Oct 14, 2026
Fast and easy to deal with. No pressure. Found the vehicle I wanted and was out the door quickly
Both were very personable and knowledgeable. Very straightforward and a pleasure to work with Fantastic
The last Dealer Rater was one of the biggest mistake I ever made in my life!!! So would you please disregard it.!!!!!!!!!!!!!!!!!!!!!!!!!!
I traded in a 2023 Equinox with 32.700 miles for a what I thought was a 2027 Trax. It turned out to be a 2026 I gave them a check 26.plus thousand for the car I would like to know want I should have gotten for my trade in for my 2023 Equinox. I think I was taken to the cleaners because I was in a hurry. If this stands I will never buy another Chevrolet. I hope you hear from you!!!!!!!!!!!!!!!!!!!!!!!!!
Always exceptional customer service, integrity great quality of vehicles I will come back again for my fifth vehicle purchased from Bob Steele Chevrolet
I pulled into the service check-in bay in my EV and the service advisor that approached my car for the check-in asked if I was there for an oil change. That is concerning when there is no oil associated with an electric vehicle. Also, there was a quote for windshield wiper replacement blades for my vehicle for $35 on the initial service call before it was determined they would actually need to be ordered. There was a comment on my account that Bob Steele would be honoring the $35 blade replacement, and the service advisor tried to charge me $35 for each blade ... Read More Google - Oct 7, 2026
Best experience ever We felt very valued as clients and will definitely return to buy another vehicle
Awesome team I thought everybody was awesome the one that took me on the test drive the one that helped do the paperwork the one that did the phone calls to get the deals to go through they were all fantastic that would be Tommy Brian and Brian
Hands down, the easiest car-buying experience we have ever had! We drove over from Tampa to look at a truck for our son, and from our very first phone conversation, Illyjah Nichol took great care of us. He sent us videos of the truck, answered all of our questions, and made sure it had all the options we were looking for before we made the drive.
When we arrived, the truck was spotless and ready for us to test drive. The pricing was honest, the vehicle was solid, and the entire experience was straightforward and stress-free. It’s clear this ... Read More Google - Oct 6, 2026
100% satisfied very polite staff They were exceptionally passionate to there customers Very patient and polite
I’ve purchased a few cars over my time in the area with Bob Steele. Some of those experiences were inconsistent. However, this time the deal and process was smooth and left a very positive feeling after getting the deal done.
She was awesome, friendly, kind and listened/ answered every question we asked. Super awesome person!
Would have been better if I received my vehicle today. I don't have anymore words.
Great experience with Britton in sales and Julian in finance. Smooth transaction they both made it easy and comfortable. Thank you.
Hassle free, friendly and great customer service. Both Britton and Julian listened and were cordial. In 24 years of buying cars this was my best experience.
every time I bring my car in you all fail to replace my tire caps, I have asked both times and they were never replaced. 🙁
I just want to give a shoutout to Chase. Even though I did not buy my truck here he was completely amazing. 🤩 Here’s holding you to it. 😋
The biggest scammers from Chevy dealers. You want to charge me $300.00 just to give me a code to unlock my radio. The other Chevy dealer on US-1 melbourne $240.0] and the guy told me it was not 100% chance that it will work. $240 work or not. SCAMERS... I EVEN TOLD THEM I HAVE THE VIN # ! To make things easier... I've never had a bad experience like this. For Chevy it's all about money, not helping costumers.
I'll never buy another Chevy from thise people.
Had a M.Benz before with the same issue, the gave me the code over ... Read More Google - Sep 19, 2026
It not only was comfortable and reasonable but was actually an enjoyable afternoon. Even my 2 dogs were entertained by staff.
They made it quick and painless, no schemes or issuss. I appreciate the professionalism that was shown to me.
I've been taking truck to this place since 2019 hadn't used them since 2024 and every time I went nothing but 5-star service this last time 8/26 I will never go back kept my truck for two weeks for a three day job, they wouldn't communicate with my warranty company which prolong the job, no one in customer service knows anything if the service tech your dealing with calls out of work; this time around was just horrible their logistics department sucks BAD!!! I watched customer service reps walk around with sagging pants like they're in a Rap video ... Read More Google - Sep 15, 2026
Love the video run down from the tech
I will say that what started out bad turned really good. Brayan the sales person turned it around.
Entire process was efficient and stress free.
Awesome Everyone were very friendly and helpful. I even received a follow up phone call from Britton on Tuesday to see how we like our car and let us know we can stop by to get the car detailed. Great follow up service
⭐ 1 STAR — PLEASE READ THIS BEFORE GIVING THIS DEALERSHIP A SINGLE DOLLAR
If I could give ZERO stars, I would.
My experience with Bob Steele Chevrolet in Cocoa, Florida has been one of the worst vehicle-buying experiences I have ever had. I am writing this review because I genuinely don’t want another person to walk onto this lot, spend their hard-earned money, and end up in the position I am in.
I bought a vehicle from this dealership and less than THREE WEEKS later, the transmission completely failed.
And that was only the beginning.
After buying the vehicle, I discovered ... Read More Google - Sep 5, 2026
Easy, not sleazy. I felt like they were working *with* me, not working me. Nice people and genuinely helpful.
I own a 2015 Silverado with the 8" touch screen infotainment system. A few years ago it started acting up, not responding to touch, dead spots so I went to Bob Steele where I purchased the truck.
Since it was out of warranty I bit the bullet and forked over the 1000.00 to replace it in 2023 and everything was fine for two years.
The screen has been acting up for a he past year or so and once again needs replacement. This time I ordered the screen online for 59.00 and will replace it myself, it's not rocket science after all.
Took ... Read More DealerRater - Sep 5, 2026
Everything was quick and easy. Salesman was great and the overall experience was pretty good. No complaints
And have a 2016 Corvette zo6 took it in for misfire, on the engine, told me that cylinder 3 and cylinder 5 had filed plugs, they suggested that I changed all plugs. I already changed the wires before I took it there. They replaced the plugs and invoiced me for over a $1000. For changing spark plugs. $240 of that was diagnosis fee. The spark plugs are $8. a piece, that is $64. This dealership is a rip off plus I paid for the service with a credit card and they charge me three percent convenience fee. I would not recommend the Bob "Steeler" Chevrolet ... Read More Google - Sep 3, 2026
Brian Donald and Tommy got me into a car by the time I got out of work on Monday. They listened to my needs and wants and made sure I was happy w my purchase.
Outstanding gentleman, doing outstanding work and making things happen Great guys, great dealership, beyond happy with my purchase
They guys were fantastic!! All around from start to finish Zac, Brian, Tommy & Jason thank you guys very much!!
All good. Everything was taken care of.Friendly and helpful. Will recommend. Like the oil change for life.
Donald is great Donald was extremely polite and well informed. He kept me informed throughout the process.
I was honestly expecting it to be an all day thing, instead I was in and out in 2 hours and all went smoothly!
From the sales staff Brian s and Zack to mgmt team Tommy and then to F&i Jason they were amazing. I was almost going to walk until Jason saved the sale
Best experience I've ever had. Treated me better than I expected they would. They help me understand my purchase and never once pressured or guilt me into anything.
Staff went the extra mile ro work with me to get the deal I could afford. I love .y new to me, suv. I'd highly recommend my friends and family to shop at Vob Steele first!
I had a great experience at Chevrolet of Cocoa! I recently purchased a brand-new Chevrolet Trax, and the entire process was smooth, quick, and stress-free. A special thank you to my salesman, Brayan, who was friendly, professional, and extremely helpful throughout the whole process. I’d also like to thank Tommy for his help in making everything come together so smoothly. I never felt pressured, and everyone made me feel comfortable throughout the experience. I’m very happy with my new Trax and truly appreciate Brayan, Tommy, and the entire team for making my car-buying experience such a positive one.
As a newer resident of Florida, I recently began a search for a replacement vehicle for my 2023 Ridgeline. I was looking to pay cash and in the market for a mid to full size used SUV.
After traversing up and down the Central Florida East Coast and visiting several dealerships in and around Daytona area.
I was met with varying levels of customer service and happened to venture out a little further and real glad I did.
I found 2021 Chevrolet Traverse that checked all the boxes, so I inquired about availability on Sunday morning (8/23). I had a response within moments ... Read More Google - Aug 24, 2026
Dropped off vehicle. Picked it up. The work was done. Service department kept in contact throughout the day.
Fantastic service, very helpful and educated salesmen. Everyone was very kind and willing to work with clients to get the best deal.
I had an amazing experience at this dealership! I just purchased a 2025 Buick envision Avenir yesterday and I am IN LOVE!! Donald and Jason were so helpful and personable. They did everything they could to get me the best possible deal on my car, which I truly believe I got. Their professionalism is top-tier; truly very talented sales people. I highly recommend this dealership. All of the sales people are incredibly helpful and educated, they make everything very easy to understand and answer any questions you may have. They maintain excellent communication whether or not you are physically at the ... Read More Google - Aug 20, 2026
Very easy process. Britton Eddy was my sales person. Excellent job. Seamless start to finish
Ellijah provided stellar customer service. He knew the truck well, he was personable, and was very helpful.
I've purchased my 4th car from Bob Steele. They have been so awesome & really stretched the mile to get me good financing & making everything satisfactory. They have some of the finest sales people who really care about their customers.
I had a fantastic buying experience at Bob Steele Chevrolet! The vehicle I was looking at was exactly as advertised. I was extremely pleased with how the buying experience had no pressure or games. Straight forward deal, no hidden fees, no antiquated sales tactics. Bryan and Britton were a pleasure to deal with! Thank you Bob Steele Chevrolet! Im enjoying my new truck!
Awesome experience, service was prompt and efficient. I highly recommend Bob Steele for your vehicle service.
I was extremely disappointed with the service I received at Bob Steele Chevrolet in Cocoa. From the moment I arrived, no one greeted me or acknowledged me. I had to approach someone myself and let them know I was there for a scheduled oil change.
The person who took my information did not ask whether this was my first oil change or if I had recently purchased my vehicle from the dealership. Because of that lack of communication, I ended up waiting an additional 30 minutes after my oil change was already completed because they assumed I needed to pay. My ... Read More Google - Aug 16, 2026
Such wonderful people. Great great great customer service. They care about their customers and getting you the best deal. Had a wonderful experience!
These gentlemen went above and beyond to get me a deal of a lifetime! Awesome family oriented crew highly recommended!
Communication is key, but this place communication skills are in the toilet! Expect to be over charged for services. Grab any discount you can get from them. They won't let you know they give senior discounts. It's like trying to pull teeth to get communication with them. I was given incorrect email address, and tried to communicate through email, for 3 days, with no response. Seems the wrong information was given me through a text message. Think twice before signing anything printed.up by this dealership!!!
This is the third car I have purchased from Bob Steele Chevrolet. Obviously my experience has always been good. The seals staff are experienced and easy to work with.
I just purchased my second vehicle here and had another amazing experience! I was so happy to be able to work with Britton and Bryan again. Both of them truly go above and beyond and make the entire process easy and enjoyable from beginning to end.
I genuinely felt like they cared about making sure I was happy with my purchase and comfortable with everything before I left. Even after the sale, they continued to take great care of me.
There’s a reason I came back for my second vehicle, and after this experience I wouldn’t hesitate to ... Read More Google - Aug 13, 2026
An easy relax time with Britton Eddy and Jake to test drive a couple of vehicles. We decided on one and pick it up the next morning. We are happy and satisfied with the assistance and attention given.
We had amazing experience here with Nick and Ellijah. Helpful and kind from start to finish. Couldn’t have asked for two better people 🥰 So incredibly happy with my new car. Please make sure you ask for these guys when you go looking for a vehicle! They will do everything to make you happy! Thanks you guys!
Smith and pain free. Test drove two vehicles and left with one the next day
The finance manager and the sales team were exemplary. They answered all my questions. They were efficient, and they were friendly and professional. Will definitely recommend them to friends and family!
Thank you for all your assistance.It was a good experience. For my first new vehicle that I have bought.
Went for free oil change and tire rotation. After tire rotation I returned immediately to have them rotated back because something felt wrong. They told me I need a balance and it's common for this to happen. I declined and later that day I noticed the tire had a huge bulge and needed to be replaced. I am not sure if I trust this dealership anymore. What else are they doing or not doing to your vehicle?? I rather pay for my oil changes than risk having my vehicle sabatoged! They are also extremely over priced compared to other ... Read More Google - Aug 10, 2026
I purchased a 2026 Trailblazer from Bob Steele Chevrolet last year and had a great experience, so when my son needed a car, I chose to return. After this experience, I will not be back.
My son had saved his money, finally found a vehicle on their website, and we called and made an appointment to purchase it. Our salesman — who was very nice and WILL NOT be named because I do not believe this was his fault — sent me a picture of the vehicle and had it ready for us. I confirmed we were on our way, and this was ... Read More Google - Aug 9, 2026
I purchased a 2025 Buick Enclave at the end of June, and less than two months later I’ve already experienced multiple issues. The vehicle was advertised as certified and inspected, but the exhaust began making unusual noises shortly after purchase. I even sent a video of the noise to our sales representative, Britton.
In addition, the brakes have squeaked since the day after I drove the vehicle off the lot. While the squeaking isn’t constant, it consistently makes a loud, high-pitched squeal when I first start driving, then stops after a few brake applications. I was told that nothing ... Read More Google - Aug 7, 2026
I told Bryan exactly what we were looking for. We test drove the one I had my eye on. We left to competetively shop and when I came back. The guys gave me the best deal and was right in my budgeted price range. They had it ready and looking sharp when I came to get it. No high pressure sales.
Have bought several vehicles from Britton. He is the reason i come back Thank you
Everyone was very polite on arrival and everything was explained to me what needed to be done. It was great service.
I feel like I was in a position that promoted a place to be taken advantage of and pay the most for my vehicle. Even though the advertised price was $54,319 I will be paying over $72,000 for a beautiful truck